Customs consultancy and training

Operational support

We offer regular customs support on a daily, weekly or monthly basis, depending on your needs. You’ll be assigned an experienced coordinator to support all aspects of customs compliance. Their duties include maintaining records, checking documentation, and completing paperwork to support your operations.

Project-based support

In addition to ongoing support, we offer services to help with short- or long-term customs-related projects. This includes:

• Tariff classification of goods
• Dual use identification
• UK Continental Shelf vendor communication
• Identification of the customs status of historic stock

We can also provide operational support for campaign projects.

Compliance audit support

Companies involved in international trade will receive regular customs audits from UK tax authorities. We can carry out pre-audit preparation for visits, as well as support during the audit.

We can also assist with remote audits on specific customs matters. This helps avoid unnecessary stress, allowing you to focus on running your business.

Customs compliance review

We offer system health-checks to make sure your business is compliant with UK customs rules. This includes assessing sample documentation, testing processes, and producing a report with detailed information on any changes needed. This process considers the whole supply chain from procurement to payment.

Businesses must make sure they document all customs procedures. As an additional service, we can help with drafting, formatting, and reviewing this documentation.

Authorization applications and procedures

You can apply for authorizations to help with different aspects of the customs process. Some examples are:

• Authorized economic operator (AEO)
• Authorized use
• Inward processing
• Customs warehousing

We can help you identify where an authorization would be beneficial and take you through the application process. This includes gathering information and documentation, supporting you through the audit process and making sure you understand the terms of the authorization when it’s granted.

We can also continue to support your business on an operational basis to make sure it remains compliant.

Training courses

We offer bespoke training courses to make sure your business is up to date with the latest customs requirements. Each program is tailored to meet your team’s specific needs.

We also run a range of ready-to-go courses, covering topics such as:

• The customs declaration system
• Incoterms
• Awareness of customs
• Export licensing
• Tariff classification